FAQs

What is an Urgent Care Center?

An urgent care center is used for episodic care for patients with sudden medical conditions that require treatment usually within 24 hours. When experiencing a non-life threatening situation (but could lead to potentially harmful outcome if not treated when immediate attention is required), a patient can receive treatment at EPN Urgent Care rather than seeking treatment at an emergency room. Patients should inform their Primary Care physician of such visit and consult him or her for follow up care. If the patient is in a life-threatening situation, please call 911 right away for care.

 

Are all urgent care centers alike?

No, not all urgent care centers are alike! The quality of providers and the level of services vary widely.

 

Do I need to make an appointment to visit EPN Urgent Care?

No, you never need an appointment to visit EPN Urgent Care. Come to EPN Urgent Care when you need prompt medical care.

 

How long will a visit to Immediate Care take?

Most patients are treated and released in about an hour. However, visit times vary depending on the number of patients at the center and the severity of their injuries or illness.

 

Who will provide my medical care?

EPN Urgent Care centers are staffed by board-certified physicians who are skilled in the treatment of non-life-threatening injuries and illnesses. Many physicians practice in local emergency rooms. All of our providers—physicians, physician assistants, nurses and radiological technicians—are dedicated to providing excellent medical care in a compassionate, respectful manner.

 

How much does an office visit cost?

Our fees vary depending on the level of services provided. Generally our fees are approximately one-third of those charged by emergency departments for similar procedures. Patients are required to provide payment or proof of insurance prior to treatment.

In compliance with Florida law, all of our fees are displayed in our center. Please visit us or call if you have a question about a specific fee.

 

Do you accept insurance?

EPN Urgent Care accepts most major insurance plans. Co-pays are determined by your insurance plan, but are usually much less than those for an emergency room visit.

 

Can I be seen without insurance?

All patients can be seen at EPN Urgent Care regardless of their status with an insurance provider.